OVERVIEW

This website is operated by SouqSaathi. Throughout the site, the terms “we,” “us,” and “our” refer to SouqSaathi. SouqSaathi offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – PRODUCTS AND SERVICES

SouqSaathi is a reseller of various products from different manufacturers and brands. SouqSaathi does not manufacture these products and is not affiliated with or partnered with the manufacturers.

We have made every effort to display as accurately as possible the colors and images of our products that appear on the store. However, the actual products may differ slightly due to lighting, image settings, or other factors. We cannot guarantee that your computer monitor’s display of any color will be accurate.

SECTION 4 – PAYMENT METHODS

We accept payments through PayPal. By purchasing our products, you agree to the payment terms as set by PayPal.

SECTION 5 – SHIPPING AND DELIVERY

For details about shipping and delivery, please refer to our Shipping Policy.

SECTION 6 – RETURNS AND REFUNDS

We do not directly handle returns or refunds. As a reseller, the refund and return policies of each manufacturer apply, generally within 30 days of receiving the product. Please refer to the specific product manufacturer’s policy for more information.

SECTION 7 – THIRD-PARTY DISCLAIMER

SouqSaathi acts solely as a reseller of products. We are not responsible for any product defects, warranties, or performance issues related to the products. All manufacturer warranties or issues should be addressed with the respective manufacturer or brand. SouqSaathi is not liable for any damages, including direct, indirect, incidental, or consequential, that arise from the use or purchase of any products from this site.

SECTION 8 – PRODUCT AVAILABILITY AND PRICING

We make every effort to ensure that the product availability and pricing on our website are accurate. However, availability may differ, and we reserve the right to change product details, availability, and prices without prior notice. Any such changes will be reflected on the website at the time of purchase.

SECTION 9 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 10 – PRODUCT WARRANTIES

SouqSaathi does not offer any product warranties. Product warranties, if any, are provided by the manufacturer. For warranty information, please refer to the manufacturer’s documentation that comes with the product.

SECTION 11 – LOCAL REGULATIONS

Products sold on SouqSaathi are subject to the local laws and regulations of the buyer’s region, including but not limited to India, UAE, Saudi Arabia, Qatar, and other Gulf regions. It is your responsibility to ensure that products comply with local laws, including import regulations and taxes.

SECTION 12 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 13 – LIMITATION OF LIABILITY

In no case shall SouqSaathi, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of any of the service or products procured through this service.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless SouqSaathi and its affiliates from any claims, losses, or damages, including legal fees, arising from your violation of these Terms of Service or the misuse of the website and its services.

SECTION 15 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of India and Gulf Region.

SECTION 16 – CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms of Service at any time. Please review this page periodically for any updates.

SECTION 17 – CONTACT INFORMATION

For questions about the Terms of Service or any other queries, please contact us at:

Email: support@souqsaathi.com

Mobile: +974 50284249 
Website: www.souqsaathi.com